Delete Your Account
Last updated: 19 October 2026
You can delete your Veylo account, and all data associated with it, at any time. You can do it yourself in the app, or ask us to do it for you by email.
Option 1: Delete your account in the app
The Veylo app for iPhone and Android works the same way:
- Open the Veylo app and sign in
- Go to your Profile
- Tap the Settings (gear) icon
- Scroll to the Account section and tap Delete Account
- Confirm the deletion when asked
Your account is deleted straight away. This cannot be undone.
Option 2: Ask us to delete your account
If you can't get into the app, or you'd rather we did it for you, email contact-us@veylo.me. Send it from the email address you use for your Veylo account, so we can confirm the account is yours.
We will confirm by email once your account and data have been deleted, within one month of receiving your request.
What gets deleted
When your account is deleted, all data associated with it is deleted from our servers. This includes:
- Your profile: name, handle, email address, bio and profile photo
- Photos, videos and live stream recordings you uploaded
- Your likes and comments
- Your follows, blocks and mutes
- Your messages and notifications
- Events you created, which are cancelled
- Your registered devices
If you manage a business account with an active subscription, cancel the subscription first. Subscriptions bought through the App Store or Google Play are managed by Apple or Google, and deleting your Veylo account does not cancel them.
We may keep a limited set of records for a period where the law requires it, for example transaction records for tax and accounting. Those records are not used for any other purpose, and we delete them when the retention period ends.
Questions?
If you have any questions about deleting your account, contact us at contact-us@veylo.me.